:root{
  --pri:#1f6feb; --pri-2:#1a5fd0; --pri-bg:#e8f0fe;
  --bg:#f4f6f9; --card:#fff; --line:#e3e7ee; --line-2:#eef1f5;
  --tx:#1c2433; --tx-2:#5b6576; --tx-3:#8b94a3;
  --side:#111827; --side-2:#1f2937; --side-tx:#c9d1dc;
  --ok:#16a34a; --ok-bg:#e7f6ec; --warn:#d97706; --warn-bg:#fdf3e2; --err:#dc2626; --err-bg:#fdecec; --info:#0284c7; --info-bg:#e5f4fb;
  --purple:#7c3aed; --purple-bg:#f1ebfe;
  --r:10px; --sh:0 1px 2px rgba(16,24,40,.06),0 1px 3px rgba(16,24,40,.08);
  --font:'Inter',system-ui,-apple-system,'Segoe UI',Roboto,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font-family:var(--font);font-size:14px;color:var(--tx);background:var(--bg);-webkit-font-smoothing:antialiased}
a{color:var(--pri);text-decoration:none}
button,input,select,textarea{font:inherit;color:inherit}
h1,h2,h3,h4{margin:0;font-weight:650;letter-spacing:-.01em}
h1{font-size:20px} h2{font-size:16px} h3{font-size:14px}
.muted{color:var(--tx-2)} .small{font-size:12px} .tiny{font-size:11px}
.hidden{display:none!important}
.row{display:flex;gap:10px;align-items:center} .row.wrap{flex-wrap:wrap} .between{justify-content:space-between} .grow{flex:1;min-width:0}
.col{display:flex;flex-direction:column;gap:10px}
.mt{margin-top:14px}.mb{margin-bottom:14px}
.nowrap{white-space:nowrap} .ellipsis{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ---------- login ---------- */
#login{min-height:100%;display:grid;place-items:center;padding:20px;background:linear-gradient(135deg,#0f172a,#1e3a8a)}
.login-card{background:#fff;border-radius:16px;padding:32px;width:100%;max-width:380px;box-shadow:0 20px 50px rgba(0,0,0,.3)}
.login-card .brand{display:flex;align-items:center;gap:10px;margin-bottom:24px}
.login-card .brand img{max-height:40px}
.logo-mark{width:38px;height:38px;border-radius:10px;background:var(--pri);color:#fff;display:grid;place-items:center;font-weight:800;font-size:18px}

/* ---------- layout ---------- */
#app{display:flex;min-height:100%}
.side{width:232px;background:var(--side);color:var(--side-tx);display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;z-index:40;transition:transform .2s}
.side .brand{display:flex;align-items:center;gap:10px;padding:16px 16px 14px;color:#fff;font-weight:700}
.side .brand img{max-height:32px;max-width:150px}
.side nav{padding:6px 10px;flex:1;overflow:auto}
.side .grp{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:#6b7280;padding:14px 10px 6px}
.side a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:8px;color:var(--side-tx);font-weight:500;margin-bottom:1px}
.side a:hover{background:var(--side-2);color:#fff}
.side a.ativo{background:var(--pri);color:#fff}
.side a .cnt{margin-left:auto;background:rgba(255,255,255,.12);border-radius:20px;padding:0 7px;font-size:11px;line-height:18px}
.side a.ativo .cnt{background:rgba(255,255,255,.25)}
.side a .cnt.red{background:var(--err);color:#fff}
.side .soon{opacity:.45;pointer-events:none}
.side .soon:after{content:'em breve';margin-left:auto;font-size:10px;border:1px solid #4b5563;border-radius:10px;padding:0 6px}
.side .me{border-top:1px solid #1f2937;padding:12px 14px;display:flex;gap:10px;align-items:center}
.ico{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.main{flex:1;margin-left:232px;min-width:0;display:flex;flex-direction:column}
.top{height:56px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 20px;position:sticky;top:0;z-index:30}
.top .search{flex:1;max-width:420px;position:relative}
.top .search input{width:100%;padding:8px 12px 8px 34px;border:1px solid var(--line);border-radius:8px;background:var(--bg)}
.top .search .ico{position:absolute;left:10px;top:9px;color:var(--tx-3)}
.btn.menu-btn{display:none}
.content{padding:20px;max-width:1500px;width:100%}
.bell{position:relative}
.bell .dot{position:absolute;top:2px;right:2px;min-width:16px;height:16px;border-radius:8px;background:var(--err);color:#fff;font-size:10px;display:grid;place-items:center;padding:0 4px}
.timer-chip{display:flex;align-items:center;gap:6px;background:var(--warn-bg);color:var(--warn);border-radius:20px;padding:4px 10px;font-weight:600;font-size:12px;cursor:pointer}
.timer-chip .pulse{width:8px;height:8px;border-radius:50%;background:var(--warn);animation:pulse 1.2s infinite}
@keyframes pulse{50%{opacity:.3}}

/* avisos de conta */
.aviso{background:var(--warn-bg);color:#92400e;padding:8px 20px;font-size:13px;border-bottom:1px solid #f3dcb5}
.aviso.imp{background:#ede9fe;color:#5b21b6;border-color:#ddd6fe}
.aviso a{font-weight:600;margin-left:6px}

/* ---------- componentes ---------- */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh)}
.card .hd{padding:14px 16px;border-bottom:1px solid var(--line-2);display:flex;align-items:center;justify-content:space-between;gap:10px}
.card .bd{padding:16px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--line);background:#fff;border-radius:8px;padding:7px 12px;font-weight:550;cursor:pointer;white-space:nowrap;line-height:20px}
.btn:hover{background:#f7f8fa}
.btn.pri{background:var(--pri);border-color:var(--pri);color:#fff}.btn.pri:hover{background:var(--pri-2)}
.btn.ok{background:var(--ok);border-color:var(--ok);color:#fff}
.btn.danger{color:var(--err);border-color:#f3c4c4}.btn.danger:hover{background:var(--err-bg)}
.btn.ghost{border-color:transparent;background:transparent}.btn.ghost:hover{background:var(--line-2)}
.btn.sm{padding:4px 9px;font-size:12px}
.btn.icon{padding:7px}
.btn:disabled{opacity:.55;cursor:not-allowed}
.field{display:flex;flex-direction:column;gap:5px;min-width:0}
.field label{font-size:12px;font-weight:600;color:var(--tx-2)}
.inp,select.inp,textarea.inp{width:100%;border:1px solid var(--line);border-radius:8px;padding:8px 10px;background:#fff;outline:none;min-height:36px}
.inp:focus{border-color:var(--pri);box-shadow:0 0 0 3px var(--pri-bg)}
textarea.inp{resize:vertical;min-height:80px}
.grid{display:grid;gap:12px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
.span2{grid-column:span 2}.span3{grid-column:span 3}.span4{grid-column:1/-1}
.chk{display:flex;align-items:center;gap:8px;cursor:pointer;font-weight:500}
.chk input{width:16px;height:16px;accent-color:var(--pri)}

.badge{display:inline-flex;align-items:center;gap:5px;padding:2px 8px;border-radius:20px;font-size:11.5px;font-weight:600;white-space:nowrap;line-height:18px}
.badge:before{content:'';width:6px;height:6px;border-radius:50%;background:currentColor}
.badge.plain:before{display:none}
.st-aberto{background:var(--info-bg);color:var(--info)}
.st-em_atendimento{background:var(--pri-bg);color:var(--pri)}
.st-aguardando_cliente,.st-aguardando_terceiro,.st-aguardando_peca{background:var(--warn-bg);color:var(--warn)}
.st-resolvido{background:var(--ok-bg);color:var(--ok)}
.st-fechado{background:#eef0f3;color:#4b5563}
.st-cancelado{background:#f3f4f6;color:#9ca3af}
.pr-urgente{background:var(--err);color:#fff}.pr-urgente:before{background:#fff}
.pr-alta{background:var(--err-bg);color:var(--err)}
.pr-media{background:var(--warn-bg);color:var(--warn)}
.pr-baixa{background:#eef0f3;color:#6b7280}
.tag{display:inline-block;background:var(--purple-bg);color:var(--purple);border-radius:6px;padding:1px 7px;font-size:11.5px;font-weight:600;margin:1px 2px 1px 0}
.sla{font-size:12px;font-weight:600;white-space:nowrap}
.sla.ok{color:var(--ok)}.sla.warn{color:var(--warn)}.sla.err{color:var(--err)}.sla.pause{color:var(--tx-3)}
.avatar{width:28px;height:28px;border-radius:50%;background:var(--pri-bg);color:var(--pri);display:inline-grid;place-items:center;font-weight:700;font-size:11px;flex:none}
.avatar.lg{width:36px;height:36px;font-size:13px}
.dep-dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;vertical-align:middle}

table.tb{width:100%;border-collapse:collapse}
.tb th{font-size:11.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--tx-3);font-weight:600;text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);background:#fafbfc;white-space:nowrap}
.tb td{padding:10px 12px;border-bottom:1px solid var(--line-2);vertical-align:middle}
.tb tr.click{cursor:pointer}.tb tr.click:hover td{background:#f8fafc}
.tb .num{text-align:right;font-variant-numeric:tabular-nums}
.tbl-wrap{overflow-x:auto}
.empty{padding:40px 20px;text-align:center;color:var(--tx-3)}

/* tabs / pills */
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--line);overflow-x:auto}
.tabs a{padding:10px 14px;color:var(--tx-2);font-weight:550;border-bottom:2px solid transparent;white-space:nowrap;cursor:pointer}
.tabs a.ativo{color:var(--pri);border-bottom-color:var(--pri)}
.pills{display:flex;gap:6px;flex-wrap:wrap}
.pill{padding:6px 12px;border-radius:20px;border:1px solid var(--line);background:#fff;font-weight:550;cursor:pointer;font-size:13px;display:inline-flex;gap:6px;align-items:center}
.pill.ativo{background:var(--tx);border-color:var(--tx);color:#fff}
.pill .n{font-size:11px;background:var(--line-2);color:var(--tx-2);border-radius:10px;padding:0 6px}
.pill.ativo .n{background:rgba(255,255,255,.2);color:#fff}

/* KPIs */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}
.kpi{padding:14px 16px;cursor:default}
.kpi.link{cursor:pointer}.kpi.link:hover{border-color:var(--pri)}
.kpi .l{font-size:12px;color:var(--tx-2);font-weight:550}
.kpi .v{font-size:26px;font-weight:700;margin-top:4px;font-variant-numeric:tabular-nums;letter-spacing:-.02em}
.kpi .s{font-size:12px;color:var(--tx-3);margin-top:2px}
.kpi.err .v{color:var(--err)}.kpi.warn .v{color:var(--warn)}.kpi.ok .v{color:var(--ok)}
.bars .b{display:flex;align-items:center;gap:10px;margin:7px 0}
.bars .b .lb{width:140px;font-size:13px}
.bars .b .tr{flex:1;height:8px;background:var(--line-2);border-radius:4px;overflow:hidden}
.bars .b .fl{height:100%;border-radius:4px;background:var(--pri)}
.bars .b .vl{width:36px;text-align:right;font-weight:600;font-variant-numeric:tabular-nums}
.chart{display:flex;align-items:flex-end;gap:6px;height:150px;padding-top:10px}
.chart .c{flex:1;display:flex;flex-direction:column;align-items:center;gap:4px;height:100%;justify-content:flex-end;min-width:0}
.chart .pair{display:flex;gap:2px;align-items:flex-end;height:100%;width:100%;justify-content:center}
.chart .bar{width:44%;max-width:14px;border-radius:3px 3px 0 0;min-height:2px}
.chart .x{font-size:10px;color:var(--tx-3)}
.legend{display:flex;gap:14px;font-size:12px;color:var(--tx-2)}
.legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}

/* Kanban */
.kanban{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(260px,1fr);gap:12px;overflow-x:auto;padding-bottom:10px}
.kcol{background:#eceff3;border-radius:var(--r);padding:10px;min-height:300px;display:flex;flex-direction:column;gap:8px}
.kcol.over{outline:2px dashed var(--pri);outline-offset:-2px}
.kcol .kh{display:flex;justify-content:space-between;align-items:center;font-weight:650;padding:2px 4px 6px}
.kcard{background:#fff;border-radius:8px;padding:10px 12px;border:1px solid var(--line);cursor:grab;box-shadow:var(--sh)}
.kcard:hover{border-color:#c7d2e0}
.kcard .p{font-size:11px;color:var(--tx-3);font-weight:600}
.kcard .a{font-weight:600;margin:3px 0 6px;line-height:1.35}

/* Ticket detalhe */
.tk-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:16px;align-items:start}
.tk-head{padding:16px 18px}
.tk-head .prot{font-size:12px;color:var(--tx-3);font-weight:600}
.tk-head h1{margin:4px 0 10px;line-height:1.3}
.timeline{display:flex;flex-direction:column;gap:12px;padding:16px}
.msg{display:flex;gap:10px}
.msg .bub{flex:1;min-width:0;border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff}
.msg .bub .meta{font-size:12px;color:var(--tx-3);margin-bottom:4px;display:flex;gap:8px;flex-wrap:wrap}
.msg .bub .meta b{color:var(--tx)}
.msg .bub .txt{white-space:pre-wrap;word-wrap:break-word;line-height:1.5}
.msg.nota .bub{background:#fffbea;border-color:#f6e3a3}
.msg.cliente .bub{background:#f0f7ff;border-color:#cfe2fb}
.msg.evento{font-size:12px;color:var(--tx-3);padding-left:38px;align-items:center;gap:6px}
.msg.evento .ico{width:14px;height:14px}
.anexo{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);border-radius:8px;padding:5px 9px;margin:6px 6px 0 0;font-size:12.5px;background:#fafbfc;color:var(--tx)}
.anexo img{max-width:160px;max-height:110px;border-radius:6px;display:block}
.reply{border-top:1px solid var(--line);padding:14px 16px;background:#fafbfc;border-radius:0 0 var(--r) var(--r)}
.reply .modes{display:flex;gap:4px;margin-bottom:8px}
.reply .modes button{border:0;background:transparent;padding:5px 10px;border-radius:6px;font-weight:600;color:var(--tx-2);cursor:pointer}
.reply .modes button.ativo{background:#fff;color:var(--pri);box-shadow:var(--sh)}
.reply.nota-mode textarea{background:#fffbea}
.side-card .bd{display:flex;flex-direction:column;gap:12px}
.kv{display:flex;justify-content:space-between;gap:10px;font-size:13px}
.kv span:first-child{color:var(--tx-2)}
.kv span:last-child{text-align:right;font-weight:550}
.sla-box{display:grid;grid-template-columns:1fr 1fr;gap:8px}
.sla-box>div{border:1px solid var(--line);border-radius:8px;padding:8px 10px}
.sla-box .t{font-size:11px;color:var(--tx-3);font-weight:600;text-transform:uppercase}
.sla-box .v{font-weight:650;margin-top:2px;font-size:13px}

/* Modal / toast / dropdown */
.modal-bg{position:fixed;inset:0;background:rgba(15,23,42,.45);z-index:100;display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;overflow:auto}
.modal{background:#fff;border-radius:14px;width:100%;max-width:640px;box-shadow:0 25px 50px rgba(0,0,0,.25);animation:pop .15s}
.modal.lg{max-width:860px}.modal.sm{max-width:420px}
.modal .mh{padding:16px 20px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}
.modal .mb{padding:20px}
.modal .mf{padding:14px 20px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px;background:#fafbfc;border-radius:0 0 14px 14px}
@keyframes pop{from{transform:translateY(8px);opacity:0}}
#toasts{position:fixed;bottom:20px;right:20px;z-index:200;display:flex;flex-direction:column;gap:8px}
.toast{background:#111827;color:#fff;padding:10px 14px;border-radius:10px;box-shadow:0 10px 25px rgba(0,0,0,.2);max-width:360px;animation:pop .15s}
.toast.err{background:var(--err)}.toast.ok{background:#065f46}
.dropdown{position:absolute;top:calc(100% + 6px);right:0;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 15px 35px rgba(0,0,0,.12);width:360px;max-height:440px;overflow:auto;z-index:60}
.notif{padding:10px 14px;border-bottom:1px solid var(--line-2);cursor:pointer;display:block;color:var(--tx)}
.notif:hover{background:#f8fafc}
.notif.nova{background:#f5f9ff}
.ac{position:relative}
.ac-list{position:absolute;top:100%;left:0;right:0;background:#fff;border:1px solid var(--line);border-radius:8px;box-shadow:0 10px 25px rgba(0,0,0,.1);z-index:120;max-height:260px;overflow:auto}
.ac-list div{padding:8px 10px;cursor:pointer;border-bottom:1px solid var(--line-2)}
.ac-list div:hover,.ac-list div.sel{background:var(--pri-bg)}
.filters{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:8px}
.pager{display:flex;gap:6px;align-items:center;justify-content:flex-end;padding:12px}
.stars{display:flex;gap:4px;font-size:30px;cursor:pointer;color:#d1d5db}
.stars span.on{color:#f59e0b}

/* ---------- responsivo ---------- */
@media (max-width:1100px){ .tk-layout{grid-template-columns:minmax(0,1fr)} }
@media (max-width:860px){
  .side{transform:translateX(-100%)} body.menu-open .side{transform:none;box-shadow:0 0 40px rgba(0,0,0,.4)}
  .main{margin-left:0} .btn.menu-btn{display:inline-flex}
  .content{padding:14px}
  .g3,.g4{grid-template-columns:repeat(2,minmax(0,1fr))}
  .top{padding:0 12px}
  .hide-m{display:none!important}
  .dropdown{position:fixed;left:10px;right:10px;width:auto;top:60px}
}
@media (max-width:560px){
  .g2,.g3,.g4{grid-template-columns:1fr} .span2,.span3{grid-column:auto}
  .modal-bg{padding:0}.modal{border-radius:0;min-height:100%}
  .kpi .v{font-size:22px}
  .bars .b .lb{width:100px}
}
@media print{ .side,.top,.no-print{display:none!important} .main{margin:0} }

/* ---------- Conversas (WhatsApp) ---------- */
.content.full{max-width:none;padding:0}
.inbox{display:grid;grid-template-columns:330px minmax(0,1fr) 300px;height:calc(100vh - 56px);background:#fff}
@supports (height:100dvh){.inbox{height:calc(100dvh - 56px)}}
#aviso:not(:empty)+.content .inbox{height:calc(100dvh - 92px)}
.inbox.sem-info{grid-template-columns:330px minmax(0,1fr)}
.ib-list{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}
.ib-list .tp{padding:12px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:8px}
.ib-list .itens{overflow-y:auto;flex:1}
.cv{display:flex;gap:10px;padding:11px 12px;border-bottom:1px solid var(--line-2);cursor:pointer;align-items:flex-start}
.cv:hover{background:#f8fafc}.cv.sel{background:var(--pri-bg)}
.cv .av{width:40px;height:40px;border-radius:50%;background:#dbe4f0;color:#3b4b63;display:grid;place-items:center;font-weight:700;flex:none;overflow:hidden;font-size:13px}
.cv .av img{width:100%;height:100%;object-fit:cover}
.cv .nm{font-weight:650;flex:1;min-width:0}
.cv .tm{font-size:11px;color:var(--tx-3);white-space:nowrap}
.cv .lm{font-size:12.5px;color:var(--tx-2);margin-top:2px}
.cv .un{background:#16a34a;color:#fff;border-radius:10px;font-size:11px;font-weight:700;min-width:20px;height:20px;display:grid;place-items:center;padding:0 6px}
.ib-chat{display:flex;flex-direction:column;min-height:0;min-width:0;background:#efeae2}
.ib-head{background:#fff;border-bottom:1px solid var(--line);padding:10px 14px;display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.ib-msgs{flex:1;overflow-y:auto;padding:16px 6% 10px;display:flex;flex-direction:column;gap:4px}
.bl{max-width:72%;padding:6px 9px 4px;border-radius:8px;background:#fff;box-shadow:0 1px 1px rgba(0,0,0,.08);align-self:flex-start;position:relative;word-wrap:break-word}
.bl.me{align-self:flex-end;background:#d9fdd3}
.bl.auto{background:#e7f3ff}
.bl.nota{align-self:center;background:#fff6c7;border:1px dashed #e0c55a;max-width:85%}
.bl .tx{white-space:pre-wrap;line-height:1.42}
.bl .mt{font-size:10.5px;color:#667781;text-align:right;margin-top:2px;display:flex;gap:4px;justify-content:flex-end;align-items:center}
.bl .who{font-size:11.5px;font-weight:700;color:var(--pri);margin-bottom:2px}
.bl img.md{max-width:280px;max-height:300px;border-radius:6px;display:block;cursor:pointer}
.bl audio{width:260px;max-width:100%}
.bl video{max-width:300px;border-radius:6px}
.bl .doc{display:flex;gap:8px;align-items:center;background:rgba(0,0,0,.04);padding:8px;border-radius:6px;color:var(--tx)}
.tick{font-size:12px;letter-spacing:-3px;margin-right:3px}.tick.lida{color:#53bdeb}
.sysm{align-self:center;background:#ffffffcc;color:#54656f;font-size:12px;padding:4px 10px;border-radius:7px;margin:4px 0}
.dia{align-self:center;background:#fff;color:#54656f;font-size:11.5px;padding:3px 10px;border-radius:7px;margin:8px 0;box-shadow:0 1px 1px rgba(0,0,0,.06)}
.err-envio{color:var(--err);font-size:11px;cursor:pointer;text-decoration:underline}
.ib-comp{background:#f0f2f5;padding:8px 12px;display:flex;gap:8px;align-items:flex-end;border-top:1px solid var(--line)}
.ib-comp textarea{flex:1;border:0;border-radius:8px;padding:9px 12px;resize:none;max-height:140px;min-height:40px;outline:none;font:inherit;background:#fff}
.ib-comp.nota textarea{background:#fff6c7}
.ib-comp .btn.icon{border-radius:50%;width:40px;height:40px}
.rec{color:var(--err);font-weight:600;display:flex;align-items:center;gap:8px;flex:1;padding:0 8px}
.ib-info{border-left:1px solid var(--line);overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:14px;background:#fafbfc}
.ib-info .box{background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px;display:flex;flex-direction:column;gap:8px}
.ib-vazio{display:grid;place-items:center;height:100%;color:var(--tx-3);text-align:center;padding:20px;background:#f7f8fa}
.qr-box{display:grid;place-items:center;gap:10px;text-align:center}
.qr-box img{width:260px;height:260px;image-rendering:pixelated;border:1px solid var(--line);border-radius:8px}
.cnl{display:flex;align-items:center;gap:12px;padding:12px;border:1px solid var(--line);border-radius:10px;margin-bottom:10px}
.dot-st{width:10px;height:10px;border-radius:50%;flex:none}
@media (max-width:1200px){ .inbox{grid-template-columns:300px minmax(0,1fr)} .ib-info{display:none} .inbox.info-aberta .ib-info{display:flex;position:fixed;right:0;top:56px;bottom:0;width:320px;z-index:35;box-shadow:-10px 0 30px rgba(0,0,0,.15)} }
@media (max-width:860px){
  .inbox{grid-template-columns:1fr}
  .inbox .ib-chat{display:none}.inbox.chat-aberto .ib-chat{display:flex}.inbox.chat-aberto .ib-list{display:none}
  .ib-msgs{padding:12px 10px}.bl{max-width:88%}
  .inbox.info-aberta .ib-info{width:100%}
}

/* ---------- Canal de Vendas ---------- */
.prog{height:8px;background:var(--line-2);border-radius:4px;overflow:hidden}
.prog>div{height:100%;background:var(--ok);border-radius:4px;transition:width .4s}
.prog.warn>div{background:var(--warn)}.prog.err>div{background:var(--err)}
.kcard .vl{font-weight:700;color:var(--ok);font-size:13px}
.kcard .late{color:var(--err);font-weight:600}
.kcol .kh small{font-weight:500;color:var(--tx-3);font-size:11px}
.pgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:12px}
.pcard{background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;cursor:pointer;display:flex;flex-direction:column;box-shadow:var(--sh)}
.pcard:hover{border-color:var(--pri)}
.pcard .ph{aspect-ratio:4/3;background:#f3f4f6 center/cover no-repeat;display:grid;place-items:center;color:var(--tx-3);font-size:12px;position:relative}
.pcard .ph .tagx{position:absolute;top:6px;left:6px}
.pcard .bd{padding:10px;display:flex;flex-direction:column;gap:3px;flex:1}
.pcard .nm{font-weight:600;font-size:13px;line-height:1.3;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.pcard .pr{font-weight:700;font-size:15px;color:var(--tx)}
.thumb{width:44px;height:44px;border-radius:6px;object-fit:cover;background:#f3f4f6;flex:none;display:block}
.thumb.sm{width:34px;height:34px}
.fotos-ed{display:flex;gap:8px;flex-wrap:wrap}
.fotos-ed .f{position:relative;width:96px;height:96px;border-radius:8px;overflow:hidden;border:1px solid var(--line)}
.fotos-ed .f img{width:100%;height:100%;object-fit:cover}
.fotos-ed .f .acts{position:absolute;inset:auto 0 0 0;display:flex;justify-content:space-between;background:rgba(0,0,0,.45);padding:2px}
.fotos-ed .f .acts button{background:none;border:0;color:#fff;cursor:pointer;font-size:12px;padding:2px 4px}
.fotos-ed .f.principal{outline:2px solid var(--pri)}
.orc-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:16px;align-items:start}
.orc-itens td{vertical-align:middle}
.orc-itens .inp{min-height:32px;padding:5px 8px}
.orc-itens [data-k=quantidade]{min-width:58px}.orc-itens [data-k=preco_unitario]{min-width:96px}
@media (max-width:560px){.orc-itens td{padding:8px 6px}.orc-itens td:first-child{display:none}.orc-itens th:first-child{display:none}}
.tot-line{display:flex;justify-content:space-between;padding:4px 0}
.tot-line.big{font-size:20px;font-weight:800;border-top:2px solid var(--tx);padding-top:8px;margin-top:4px}
.disp-chip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);border-radius:20px;padding:4px 10px;font-size:12px;font-weight:600;cursor:pointer;background:#fff;white-space:nowrap}
.disp-chip .d{width:8px;height:8px;border-radius:50%;background:var(--err)}
.disp-chip.on .d{background:var(--ok)}
.ret-grp{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--tx-3);margin:16px 0 8px}
.ret-grp.err{color:var(--err)}
.rk-pos{width:26px;height:26px;border-radius:50%;display:inline-grid;place-items:center;font-weight:800;font-size:12px;background:var(--line-2)}
.rk-pos.p1{background:#fde68a;color:#92400e}.rk-pos.p2{background:#e5e7eb}.rk-pos.p3{background:#fed7aa;color:#9a3412}
@media (max-width:1100px){ .orc-layout{grid-template-columns:minmax(0,1fr)} }
@media (max-width:560px){ .pgrid{grid-template-columns:repeat(2,minmax(0,1fr))} }
.ib-head .cv{min-width:170px}

/* ---------- Tarefas ---------- */
.tx-err{color:var(--err)!important}.tx-ok{color:var(--ok)!important}.tx-warn{color:var(--warn)!important}
.seg{display:inline-flex;background:#eceff3;border-radius:9px;padding:3px;gap:2px}
.seg button{border:0;background:transparent;padding:6px 12px;border-radius:7px;font-weight:600;color:var(--tx-2);cursor:pointer;white-space:nowrap;font-size:13px}
.seg button.on{background:#fff;color:var(--tx);box-shadow:var(--sh)}
.seg button:disabled{cursor:default}
.seg.big button{padding:9px 16px;font-size:14px}
.tf-hero{display:flex;justify-content:space-between;align-items:flex-end;gap:12px;flex-wrap:wrap;margin-bottom:16px}
.tf-hero h1{font-size:24px;letter-spacing:-.02em}
.tf-quick{display:flex;align-items:center;gap:8px;background:#fff;border:1px dashed #c9d2df;border-radius:12px;padding:6px 6px 6px 14px;margin-bottom:12px;transition:border-color .15s,box-shadow .15s}
.tf-quick:focus-within{border-style:solid;border-color:var(--pri);box-shadow:0 0 0 3px var(--pri-bg)}
.tf-quick>.ico{color:var(--tx-3)}
.tf-quick input{flex:1;border:0;outline:0;padding:8px 0;font-size:14.5px;min-width:0;background:transparent}
.tf-qsel{border:1px solid var(--line);border-radius:7px;padding:5px 8px;background:#fafbfc;font-size:12.5px}
.tf-filtros{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.tf-filtros>*{flex:0 1 200px}
.tf-filtros .search-inp{position:relative;flex:1 1 240px}
.tf-filtros .search-inp .ico{position:absolute;left:10px;top:9px;color:var(--tx-3)}
.tf-filtros .search-inp input{padding-left:34px}
.ac-wrap{position:relative}
.tf-grp{margin-bottom:18px;scroll-margin-top:70px}
.tf-gh{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--tx-2);margin:0 0 8px 4px}
.tf-gh .n{background:var(--line-2);border-radius:10px;padding:0 7px;font-size:11px}
.tf-grp.err .tf-gh{color:var(--err)}.tf-grp.err .tf-gh .n{background:var(--err-bg)}
.tf-grp.warn .tf-gh{color:var(--warn)}.tf-grp.warn .tf-gh .n{background:var(--warn-bg)}
.tf-grp.ok .tf-gh{color:var(--ok)}
.tf-card{overflow:hidden}
.tf-row{display:flex;align-items:center;gap:12px;padding:11px 14px;border-bottom:1px solid var(--line-2);cursor:pointer;transition:background .12s,opacity .25s;border-left:3px solid transparent}
.tf-row:last-child{border-bottom:0}
.tf-row:hover{background:#f8fafc}
.tf-row.pr-b-urgente{border-left-color:var(--err)}.tf-row.pr-b-alta{border-left-color:#f59e0b}
.tf-row.fim .tf-tit{color:var(--tx-3);text-decoration:line-through}
.tf-row.saindo{opacity:.4}
.tf-check{width:22px;height:22px;border-radius:50%;border:2px solid #c3cbd7;background:#fff;display:grid;place-items:center;cursor:pointer;flex:none;padding:0;color:transparent;transition:all .15s}
.tf-check .ico{width:13px;height:13px;stroke-width:3}
.tf-check:hover{border-color:var(--ok);color:var(--ok)}
.tf-check.on{background:var(--ok);border-color:var(--ok);color:#fff}
.tf-main{min-width:0}
.tf-tit{display:flex;align-items:center;gap:8px;font-weight:600;min-width:0}
.tf-metas{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:3px;font-size:12px;color:var(--tx-2)}
.tf-meta{display:inline-flex;align-items:center;gap:3px}.tf-meta .ico{width:13px;height:13px}
.tf-meta.ok{color:var(--ok)}
.tf-cli{font-weight:600;color:var(--tx)}
.tf-sv{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--tx-2)}
.tf-sv i{width:8px;height:8px;border-radius:3px;display:inline-block}
.tf-prazo{font-size:12.5px;color:var(--tx-2);white-space:nowrap;font-weight:550;display:inline-flex;align-items:center;gap:4px}
.tf-prazo .ico{width:13px;height:13px}
.tf-prazo.late{color:var(--err);font-weight:700}
.tf-play{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:#fff;border-radius:20px;height:30px;min-width:30px;justify-content:center;padding:0 8px;cursor:pointer;color:var(--tx-2);font-weight:700;font-size:12px;font-variant-numeric:tabular-nums}
.tf-play .ico{width:13px;height:13px;fill:currentColor;stroke-width:0}
.tf-play:hover{border-color:var(--pri);color:var(--pri)}
.tf-play.on{background:var(--warn);border-color:var(--warn);color:#fff;padding:0 10px}
.tf-play.big{width:52px;height:52px;border-radius:50%;padding:0;background:var(--pri);border-color:var(--pri);color:#fff}
.tf-play.big .ico{width:20px;height:20px}
.tf-play.big.on{background:var(--warn);border-color:var(--warn)}
.tf-play.big,.tf-play.big:hover{color:#fff}
.tf-run{width:8px;height:8px;border-radius:50%;background:var(--warn);animation:pulse 1.2s infinite;flex:none}
.badge.tf-st-aguardando{background:var(--warn-bg);color:var(--warn)}
.badge.tf-st-fazendo{background:var(--pri-bg);color:var(--pri)}
.tf-vazio{text-align:center;padding:40px 20px}
.tf-vazio h2{margin:8px 0 4px}
.timer-chip.tf{background:#fff4e5;border:1px solid #f7d9a8}
.timer-chip.tf button{border:0;background:var(--warn);color:#fff;border-radius:50%;width:22px;height:22px;display:grid;place-items:center;cursor:pointer;padding:0}
.timer-chip.tf button .ico{width:11px;height:11px;fill:#fff;stroke-width:0}
.timer-chip.tf b{font-variant-numeric:tabular-nums}
/* quadro */
.tf-k{border-left:3px solid transparent}
.tf-k.pr-b-urgente{border-left-color:var(--err)}.tf-k.pr-b-alta{border-left-color:#f59e0b}
.kcard.drag{opacity:.4}
.tf-k .tf-metas{gap:8px}
/* painel de rotinas */
.mes-nav{display:inline-flex;align-items:center;gap:6px}
.mes-nav b{min-width:130px;text-align:center}
.pr-tb th{text-align:center;vertical-align:bottom;min-width:96px}
.pr-tb td{text-align:center;padding:8px}
.pr-tb .pr-cli{text-align:left;position:sticky;left:0;background:#fff;z-index:1;min-width:180px;box-shadow:1px 0 0 var(--line-2)}
.pr-tb th.pr-cli{background:#fafbfc}
.pr-th{display:flex;align-items:center;gap:5px;justify-content:center;text-transform:none;letter-spacing:0;font-size:12px;color:var(--tx);max-width:140px;margin:0 auto;white-space:normal;line-height:1.25}
.pr-th i{width:8px;height:8px;border-radius:3px;flex:none}
.pr-c{display:inline-grid;place-items:center;min-width:34px;height:30px;border-radius:8px;font-weight:700;font-size:12px;cursor:pointer;padding:0 6px;transition:transform .1s}
.pr-c:hover{transform:scale(1.08)}
.pr-c.ok{background:var(--ok-bg);color:var(--ok)}
.pr-c.late-ok{background:#fef3c7;color:#a16207}
.pr-c.pend{background:#f1f3f6;color:var(--tx-2);font-weight:600;font-size:11px}
.pr-c.doing{background:var(--pri-bg);color:var(--pri)}
.pr-c.wait{background:var(--warn-bg);color:var(--warn)}
.pr-c.late{background:var(--err);color:#fff}
.pr-c.none{background:repeating-linear-gradient(45deg,#f6f7f9,#f6f7f9 4px,#fff 4px,#fff 8px);cursor:default}
.pr-c.none:hover{transform:none}
.pr-c.mini{min-width:20px;height:18px;font-size:10px;border-radius:5px;vertical-align:middle;margin-right:4px;cursor:default}
.pr-d{display:flex;align-items:center;gap:6px;cursor:pointer;min-width:90px}
.pr-d .prog{flex:1}.pr-d span{font-size:11px;font-weight:600;color:var(--tx-2)}
.pr-d.late span{color:var(--err)}
/* calendário */
.cal{display:grid;grid-template-columns:repeat(7,minmax(0,1fr))}
.cal-h{padding:8px;font-size:11px;font-weight:700;text-transform:uppercase;color:var(--tx-3);text-align:center;border-bottom:1px solid var(--line)}
.cal-d{min-height:108px;border-right:1px solid var(--line-2);border-bottom:1px solid var(--line-2);padding:6px;display:flex;flex-direction:column;gap:3px;cursor:pointer;min-width:0}
.cal-d:nth-child(7n){border-right:0}
.cal-d:hover{background:#fafbfc}
.cal-d.fora{background:#fafbfc}.cal-d.fora .n{color:#c3cad4}
.cal-d .n{font-size:12px;font-weight:700;color:var(--tx-2);width:24px;height:24px;display:grid;place-items:center;border-radius:50%}
.cal-d.hoje .n{background:var(--pri);color:#fff}
.cal-t{font-size:11.5px;padding:2px 6px;border-radius:5px;background:color-mix(in srgb,var(--c) 14%,#fff);border-left:3px solid var(--c);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:550}
.cal-t.fim{opacity:.5;text-decoration:line-through}
.cal-t.late{background:var(--err-bg);border-left-color:var(--err);color:var(--err)}
/* rotinas */
.rt-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:12px}
.rt-card{padding:16px;cursor:pointer;transition:border-color .15s,transform .15s}
.rt-card:hover{border-color:var(--pri);transform:translateY(-1px)}
.rt-card.off{opacity:.6}
.rt-card .ico{width:14px;height:14px;vertical-align:-2px}
.dias{display:flex;gap:6px;flex-wrap:wrap}
.dia-chip input{display:none}
.dia-chip span{display:inline-grid;place-items:center;width:48px;height:38px;border:1px solid var(--line);border-radius:9px;font-weight:600;cursor:pointer;color:var(--tx-2);background:#fff}
.dia-chip input:checked+span{background:var(--pri);border-color:var(--pri);color:#fff}
.rt-clis{display:flex;flex-direction:column;gap:6px;max-height:240px;overflow:auto}
.rt-cli{display:flex;align-items:center;gap:8px;padding:6px 8px;border:1px solid var(--line);border-radius:8px}
.rt-cli select{width:200px;min-height:30px;padding:4px 8px}
/* detalhe */
.modal.tf-modal{max-width:980px}
.tf-det{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:22px}
.tf-titulo{width:100%;border:0;font-size:21px;font-weight:700;letter-spacing:-.01em;resize:none;outline:0;padding:4px 6px;margin:-4px -6px 8px;border-radius:8px;line-height:1.3;overflow:hidden;font-family:inherit}
.tf-titulo:hover:not([readonly]){background:#f6f7f9}.tf-titulo:focus{background:#f6f7f9}
.st-seg button.on.st-concluida{background:var(--ok);color:#fff}
.st-seg button.on.st-aguardando{background:var(--warn);color:#fff}
.st-seg button.on.st-fazendo{background:var(--pri);color:#fff}
.tf-aguarda{margin-top:10px;background:var(--warn-bg);color:#92400e;border-radius:8px;padding:8px 12px;font-size:13px;white-space:pre-wrap}
.tf-sec{margin-top:18px}
.tf-sec>label,.tf-sec>.row>label{font-size:12px;font-weight:700;color:var(--tx-2);text-transform:uppercase;letter-spacing:.04em;display:block;margin-bottom:6px}
.tf-desc{min-height:70px}
.tf-chk{display:flex;flex-direction:column}
.tf-ci{display:flex;align-items:center;gap:10px;padding:6px 6px;border-radius:7px;cursor:pointer}
.tf-ci:hover{background:#f6f7f9}
.tf-ci input{width:17px;height:17px;accent-color:var(--ok);flex:none}
.tf-ci.feito span.grow{color:var(--tx-3);text-decoration:line-through}
.tf-ci .btn{opacity:0}.tf-ci:hover .btn{opacity:1}
.tf-hist{display:flex;flex-direction:column;gap:10px;max-height:320px;overflow:auto;padding:4px 2px}
.tf-ev{display:flex;gap:10px;align-items:flex-start;color:var(--tx-2)}
.tf-ev .d{width:8px;height:8px;border-radius:50%;background:#cbd3de;margin:6px 10px 0;flex:none}
.tf-com{display:flex;gap:10px}
.tf-com .bub{flex:1;background:#f6f8fb;border-radius:10px;padding:8px 12px;min-width:0}
.tf-com .txt{white-space:pre-wrap;word-wrap:break-word;margin-top:2px;line-height:1.45}
.tf-com .men{color:var(--pri)}
.tf-cm{display:flex;gap:8px;align-items:flex-end;margin-top:10px}
.tf-cm textarea{min-height:44px}
.tf-det-side{display:flex;flex-direction:column;gap:12px;background:#fafbfc;border:1px solid var(--line-2);border-radius:12px;padding:14px;align-self:start}
.tf-timer{display:flex;justify-content:space-between;align-items:center;background:#fff;border:1px solid var(--line);border-radius:12px;padding:12px 14px}
.tf-timer .big{font-size:26px;font-weight:800;font-variant-numeric:tabular-nums;letter-spacing:-.02em}
.tf-timer.on{border-color:#f7c97f;background:#fffaf0}.tf-timer.on .big{color:var(--warn)}
.tf-cli-box{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px;margin-top:-4px}
.tf-tempos{display:flex;flex-direction:column;gap:5px}
.tf-big{font-size:16px;padding:10px 12px}
.wa-prev{background:#efeae2;border-radius:10px;padding:12px;display:flex;flex-direction:column}
.wa-prev .bl{max-width:92%}
/* tempo */
.tp-grid{grid-template-columns:minmax(0,1.2fr) minmax(0,1fr);align-items:start}
.tp-pessoa{padding:10px 0;border-bottom:1px solid var(--line-2)}.tp-pessoa:last-child{border:0}
.sv-row{margin-bottom:6px}.sv-row input[type=color],#sv-add input[type=color]{width:36px;height:34px;border:1px solid var(--line);border-radius:8px;padding:2px;background:#fff;flex:none}
.gr-row{display:flex;align-items:center;gap:8px;padding:8px 0;border-bottom:1px solid var(--line-2)}
@media (max-width:900px){ .tf-det{grid-template-columns:minmax(0,1fr)} .tp-grid{grid-template-columns:minmax(0,1fr)} }
@media (max-width:560px){
  .hide-s{display:none!important}
  .tf-row{padding:10px;gap:10px} .tf-filtros>*{flex:1 1 calc(50% - 4px);min-width:0} .tf-filtros .search-inp{flex:1 1 100%}
  .cal-d{min-height:70px;padding:3px}.cal-t{font-size:10px;padding:1px 3px}
  .rt-cli{flex-wrap:wrap}.rt-cli select{width:100%}
  .tf-quick .tf-qsel{display:none}
  .rt-grid{grid-template-columns:1fr}
}

/* chatbot */
.bot-wrap{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:24px;align-items:start;max-width:1180px}
.bot-form h2{margin-top:10px}
.bot-prev{position:sticky;top:12px}
.bot-tela{background:#efeae2;border-radius:10px;padding:12px;display:flex;flex-direction:column;gap:6px;min-height:200px;border:1px solid var(--line)}
.bot-tela .bl{max-width:92%}
.bot-op{border:1px solid var(--line);border-radius:10px;padding:10px 12px;background:#fff}
.bot-n{display:inline-flex;width:26px;height:26px;border-radius:50%;background:var(--pri);color:#fff;font-weight:700;align-items:center;justify-content:center}
@media (max-width:980px){ .bot-wrap{grid-template-columns:minmax(0,1fr)} .bot-prev{position:static} }
/* lista de conversas não estoura a largura no celular */
.ib-list{min-width:0}.cv .grow{min-width:0}
@media (max-width:860px){ .inbox{grid-template-columns:minmax(0,1fr)} }